Thank you for choosing our giant party flowers for your event! We want to ensure your satisfaction with our products and services. Please review our return and refund policy below:
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Purchased Items:
- All purchased items are handmade to order, tailored to your specific preferences. Due to the custom nature of our products, we do not offer refunds or exchanges on purchased items.
- We take great care in crafting each flower to meet your expectations. However, if you encounter any issues with your purchase, please contact us, and we will do our best to address your concerns.
2. Rental Items:
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- Deposits for rental flowers are non-refundable. Each rental flower is meticulously handcrafted according to your event requirements, and deposits are necessary to secure your booking.
- In the event of cancellation or changes to your rental order, please notify us as soon as possible. While deposits are non-refundable, we may be able to accommodate rescheduling or adjustments to your order, subject to availability.
We strive to provide exceptional service and quality products to our customers. If you have any questions or require further assistance regarding our return and refund policy, please don’t hesitate to contact us. Thank you for choosing our giant party flowers to enhance your special occasion!